What happens if there is an issue with my payment during the ride?

Last Updated 1 year ago

At Imperial Ride, we primarily operate on a prepaid booking system, where transactions are completed before the scheduled ride. However, in certain cases where a payment needs to be made in the car prior to the ride, our driver will provide you with a secure payment link, or you can obtain it from our office.

In the event of any payment issue during the ride, such as a declined transaction, our driver will promptly inform you and may request an alternative form of payment. To ensure a seamless and hassle-free experience, we strongly recommend verifying that your chosen payment method has sufficient funds and is valid prior to the commencement of the ride.

By taking these precautionary measures, we aim to provide you with a smooth and enjoyable journey. If you have any further questions or concerns regarding payment methods or any other aspect of our service, please feel free to contact us. Our team is here to assist you in any way we can.