In the present situation we know that travel may not be the first thought. Still, we want you to know that our customer safety and associates are our top priority. we want to thank you in advance for putting your trust in Imperial Ride.
We’re all learning together in this pandemic and adapting together. We highly encourage you to stay safe and practise social distancing as our priority is your well being. We look forward to serving you with a high focus on safety regulations and help you reach your destinations safely. Our booking platforms are straightforward, and you can email us, call us, use our app or chat with us on our website for all your luxury transportation needs. From time to time, we will also share ideas on how to continue to stay healthy and well during these challenging times.
We are miles away from the virus since we are very concerned about health and safety and keeping our fleet clean and sanitized at all times. We are carefully monitoring this situation and, at this moment and acting accordingly for our customers safest journeys in a secure environment. We highly recommend you to reach us for any questions which might not be explained here. We are available for answering your questions and respond to any of your concerns for your travelling needs.
Please have confidence when you book with us that we are prepared for safety first protocol and do not compromise on anything that may affect the protocol. We are diligently adapting the new circumstances while planning for the future. Customers have always been a heart to Imperial Ride, and we are grateful to you for your past support and standing by us continually. Your travelling needs are our priority, and we will not leave you alone in this challenging time. Your help and our compatibility with the circumstances will take a significant part to flatten the curve.
Our hearts and thoughts go out to health workers, local communities, and government sectors who have been affected by the unprecedented event and adapting to the health and safety measures are our top priority to keep our customers safe. We are vigilantly monitoring the COVID-19 situation round the clock and have precautions in place to ensure a healthy journey for you.
We strictly monitor Transport forLondon (TFL) Guidelines in this regard. Your trip is safe with us, and for your safety, we do the following:
· We clean all contact surfaces, steering wheels, handbrake, door handles (inside and outside), seats and our cars are sanitized and disinfected before and after every single trip.
· Travel with our Professional Chauffeurs, who are adhering to health and safety guidelines; they always wear masks and are aware of keeping a safe distance between our prestigious customers.
· Passengers only sit at the back seat, and if requested, we also create a plastic sheet the partition between the front and rear seats.
· transactions are cashless, and we have options for you to pay online during your booking.
History has proven that the short-term negative impact situations like these have happened in the past. We face uncertain times as a global community in both society and industry.
Although Coronavirus pandemic is unique in the unprecedented speed at its development, we have strategies in a place for eliminating its adverse effects. We recognize these unsettling times, and for your travel now or in future we want you to know that your health and wellbeing is our top priority.