Your chauffeur approaches via Haymarket or Pall Mall East and turns into Suffolk Place — a short pedestrianised court that opens from the east side of Haymarket between Charles II Street and Orange Street. The court is accessible to vehicles for set-down and collection. Your driver positions at the Suffolk Place entrance, steps from the Haymarket Hotel's front door. Positioning is straightforward outside of peak Haymarket theatre hours.

Monmouth Street is a narrow one-way street in Seven Dials running south to Shaftesbury Avenue. Your chauffeur approaches from Long Acre and positions on Monmouth Street outside the hotel at number 10. The street can be busy during daytime but is manageable in the evenings. For late-night collection after Covent Garden performances, your driver monitors the theatre schedule and positions ahead of curtain-down time.

From Heathrow (14 miles west), allow 45–60 minutes to either property. Your chauffeur meets at arrivals with a name board and brings luggage to the vehicle. From Gatwick (28 miles south), allow 60–75 minutes. From London City (12 miles east), allow 40–55 minutes via the Embankment. Confirm which Firmdale property at booking — Haymarket or Covent Garden — so your driver is at the correct address.